In the rare event you experience a non-paying bidder, the decision on whether or not to start a collection is always entirely up to you: the seller. If you decide to initiate a collection, you will find that using Bid Assure’s "click through" service is easy and efficient. It only takes a few clicks to select the offending auction. Our system will automatically collect and pre-fill information on the non-paying bidder from your auction details and allow you to enter any additional information you may have. All you have to do from there is click a button to authorize a nationally licensed debt collection agency to go to work on your behalf.

Bid Assure’s accelerated debt collection process ensures that you can re-list the item just 30 days after initiating the collection. If you are not paid in full within the 30 day period, the collection agency will still work to collect a ‘restocking fee’ on your behalf. This fee is designed to compensate you for the holding costs incurred as a result of the bidder’s failure to pay in a timely manner.

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