The FailSafe service provides online merchants and eCommerce sites with a comprehensive and fully-automated fraud detection system at the point of sale. This unique solution enables online merchants to share information with one another regarding potentially fraudulent buyers before they have an opportunity to commit a chargeback. Consequently, when an individual with a reported history of chargebacks seeks to make a purchase for an item offered by a participating seller or site, they are immediately alerted of the high-risk nature of the buyer in real-time. FailSafe can match high-risk buyers based on a wide range of personal and purchase information, thus enabling sellers to assess the true nature of the risk that they are facing. For eBay-based merchants, the FailSafe application enables sellers to identify potentially harmful buyers independent of the user ID they utilize for their purchase, based on the underlying buyer information that is submitted when they make a commitment to buy.

FailSafe also enables online merchants to pursue full-scale collections services in the event that a buyer commits a fraudulent chargeback. These collections serve as an added layer of protection to ensure that sellers maintain effective recourse against fraudulent buyers.

FailSafe’s fully hosted application is available for integration directly into auction site software, shopping cart solutions or directly within large-scale eCommerce sites.