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Service Benefits

The FailSafe solution is designed to be compatible with any online eCommerce application. With sellers, businesses and websites all over the world exchanging information accurately and instantly about their fraudulent and high-risk buyers, FailSafe can eliminate transaction ‘write-offs’ from your books.

Our service provides you with a wide range of benefits, including:

  • Instant Buyer Notifications: FailSafe functions similarly to a point-of-sale credit report, alerting you the instant a buyer seeks to purchase an item from you whether they have been identified by other merchants to have a history of committing credit card fraud.
  • Eliminating the ‘Hostage Factor’: For years, online sellers have repeatedly expressed a frustration that some credit card providers and credit card processors have been holding them ‘hostage’ to fraudulent buyers. Some service providers are reported to settle a majority of disputes in favor of the buyer—despite an abundance of evidence in favor of the seller. With FailSafe, sellers can finally rest assured that they have recourse if they are defrauded.
  • A Knowledge-Base for How to Address ‘High-Risk’ Buyers: Sellers do not have to refuse to sell items to high-risk buyers, our online knowledge base includes ideas on how to work with the buyer while ensuring that you’re still protected.
  • Access to Chargeback-Specific Collections: Although FailSafe’s instant fraud-alert system will significantly mitigate the incidence fraud from your transactions, you can also pursue comprehensive debt collection services with just a few simple clicks any time you do encounter a dishonest buyer.
  • Complete Automation and Peace of Mind: Once you sign-up for FailSafe, your work is done. We’ll let you know if a high-risk buyer tries to purchase an item from you, and we’ll keep track of you’re buyers’ information in case you need to start a collection.


Received a Collections Notice? Click here.